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Industry 03Logistics and transportation

AI for logistics and trucking companies, from rate request to paid invoice.

Rate requests that wait for a callback. Carrier bills nobody has time to audit. Paperwork that holds up the invoice. We find where your office loses the most, install the play that fixes it, and run it for you.

Book an intro call Hand it a rate request

01Where the return is

Most AI for logistics is about routes and trucks. We start with the paperwork around them.

Route optimization and self-driving trucks are big, slow bets. In brokerage and LTL, the first answer to a rate request often wins the load, and that is a fix you can measure this quarter.

What most AI for logistics is about

Route optimization

Self-driving trucks

Warehouse robotics

Demand forecasting

Where we start

Rate requests that wait for a callback

Carrier bills paid without an audit

Delivery paperwork that holds up the invoice

Lane margin you see a month late

02The desk

Hand it a document. Step it through.

Three things that land on a logistics desk every day. Pick one, then walk it through the four steps the play takes.

Rate requestShipper account 6604

From: shipping coordinator, shipper account 6604 · Subject: rate for Thursday

Need a rate for 2 pallets, 1,450 lb, class 70, Dallas, TX to Tulsa, OK. Pickup Thursday, liftgate at delivery.

Density check: 1,450 lb on two standard pallets points to class 85. The rep confirms the class before it goes out.

Quote Q-3318 sent 08:07
  1. 08:02:10
    Arrives

    A rate request from shipper account 6604: two pallets, Dallas to Tulsa, Thursday pickup, liftgate at delivery.

  2. 08:02:14

    Origin, destination, weight, class, accessorials and pickup date lifted from the email.

  3. 08:02:29

    Priced from your lane rates and fuel table, with this shipper's last six loads on the lane attached. The density points to a higher class, so the rep confirms it.

  4. 08:07:02

    Quote Q-3318 approved by the rep and sent at 08:07, five minutes after the email arrived.

The playP08 Instant quotes, proposals, RFPs, and contractsREVThe machine drafts every page. A human signs every price and every clause.
Freight billFB 71120
Carrier
Carrier 2208, regional LTL
Load
60412
Bill date
September 28
Amount due
$1,386.00
ChargeAmount
Linehaul1,050.00
Fuel surcharge161.00
Detention, 2 hoursThe signed POD shows 40 minutes at the dock, inside free time. $175 disputed175.00
Approved $1,211, disputed $175
  1. 10:21:48
    Arrives

    Freight bill 71120 from carrier 2208 for load 60412. $1,386.00.

  2. 10:21:53

    Linehaul, fuel and accessorials lifted and matched to load 60412.

  3. 10:22:05

    Linehaul and fuel match the rate confirmation. Detention is billed at two hours, and the signed POD shows 40 minutes at the dock.

  4. 10:22:11

    Linehaul and fuel approved for payment. A $175 dispute is drafted with the POD attached, for the AP lead to send.

The playP05 Find the money you are leakingCOSTThe play drafts and tracks every chase. A named person sends it.
Bill of ladingLoad 60419
Consignee
Distribution center, Tulsa
Delivered
September 30, 16:31
Pieces
12 pallets
Received by
Signed, receiving clerk

Handwritten on the delivery receipt

"1 pallet, wrap torn. Product OK."

Damage noted by the consignee. Sent to claims with the photo.

Closed and invoiced
  1. 16:48:20
    Arrives

    A photo of the signed bill of lading from the driver's phone, load 60419.

  2. 16:48:26

    Consignee signature, delivery time, piece count and the handwritten note read from the photo.

  3. 16:48:31

    Twelve pallets delivered, matching the order. The consignee noted a torn pallet wrap.

  4. 16:48:36

    Load 60419 closed and the customer invoice posted the same day. The note goes to claims with the photo attached.

The playP06 Never touch a PO or invoice againTIMEDocuments move on their own only where your rules allow. Where money moves, a named approver signs off.

Sample documents. Account numbers, loads and figures are illustrative. The play runs on your documents, in your systems.

03Where we would look first

Five places AI pays in a logistics office.

StrikeArc Scout scores all twelve plays against your own answers. These five are where we would start looking in a carrier, broker or 3PL, and the readout says plainly which to skip.

  1. 01

    Rate requests that wait for a callback

    The shipper emails three carriers at once. The rate desk is on the phone, and the load goes to whoever answers first.

    P08Instant quotes, proposals, RFPs, and contractsREV

    ReportsQuote turnaround and win rate.

  2. 02

    Carrier bills paid without an audit

    Detention, accessorials and duplicate bills slip through when nobody checks them against the rate confirmation.

    P05Find the money you are leakingCOST

    ReportsRecovered dollars.

  3. 03

    Delivery paperwork that holds up the invoice

    PODs and bills of lading arrive as phone photos. Until someone keys them, the load cannot be billed.

    P06Never touch a PO or invoice againTIME

    ReportsShare of documents processed without a touch.

  4. 04

    Shipper inquiries that arrive after hours

    A new shipper calls at 6 p.m. By morning they have booked the freight with someone else.

    P07Answer every lead in 60 secondsREV

    ReportsAnswer time, booked jobs and revenue per lead.

  5. 05

    Lane margin you see a month late

    Fuel and accessorial costs move faster than your rates, and the lane report catches it after the quarter.

    P10Get told before it becomes a problemCOST

    ReportsEarly catches on churn, margin and cash.

04Find

What StrikeArc Scout measures in a logistics company.

StrikeArc Scout, our Intake and Diagnostic, works from your answers and read-only access to your systems. It puts a dollar figure on each workflow before we recommend a play.

How StrikeArc Scout works

M1Minutes from rate request to quote sentFrom your inbox and your TMS
M2Loads won when the quote went out in the first hourFrom your quote log and your TMS
M3Carrier bills paid without a check against the rate confirmationFrom your AP inbox and your TMS
M4Days from delivery to customer invoiceFrom your TMS and your accounting system
M5Accessorials you paid and never billed backFrom carrier bills and customer invoices
M6Inquiries that arrive after hoursFrom your phone line, web forms and inbox
1 · FindStrikeArc Scout

Intake, scoring and a readout with our recommendation. Free, and yours to keep.

2 · InstallThe first play

One play at $20,000 one-time, or the library at $7,500 a month with one play installed each quarter.

3 · RunWe run it

The result is reported in StrikeArc Helm, in dollars. How it works

Keep reading.

Sales automation: answer every inquiry, quote faster, follow up on timeGuide 02 How to calculate the cost to process an invoiceArticle Invoice processing automation with the ERP and inbox you already haveTopic Back-office automationGuide 03 Which processes to automate firstTopic

Other industries.

How to get started

Bring last week's slowest rate request.

Book an intro call

Thirty minutes with the exec who owns the rate desk or the back office. If a play could fit, StrikeArc Scout comes next.